We are looking for: Employee in our call centre (f/m/d)
Vienna location/full-time with immediate effect or by arrangement
Your profile:
- Technical affinity
- German and Turkish fluent
- Excellent communication skills
- Organisational skills and the ability to work under pressure
- High customer orientation and empathy in dealing with patients and their families
- Willingness for further training
- Independent, results-orientated and structured way of working
Your tasks:
- Organisation and responsibility for patient calls from paediatric outpatient clinics
- Ensuring that calls from patients and their families are answered and processed efficiently
- Development and implementation of processes and guidelines to optimise service quality
- Close collaboration with other departments to ensure seamless patient care
We offer:
- Dynamic and team-oriented company
- Interesting varied activities with personal responsibility
- Flexible working on a full-time basis - your work-life balance and individual needs are important to us!
- Very good public transport connections
- Further education and training opportunities
- Employment with 14 monthly salaries
- Appropriate remuneration for this position of €25,000 gross per annum on a full-time basis. Depending on experience and qualifications, there is a willingness to overpay.
IF YOU ARE INTERESTED IN THIS EXCITING POSITION, PLEASE SEND
- Your Comprehensive application documents with photo immediately to bewerbung@kinderambulatorium.com
- With the subject "Call centre"
- If you have any questions, please call +43 660 5426721
We value diversity and welcome all applications!
Regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity!