We are looking for: Employee in our call centre (f/m/d)

Vienna location/full-time with immediate effect or by arrangement

Your profile:

  • Technical affinity
  • German and Turkish fluent
  • Excellent communication skills
  • Organisational skills and the ability to work under pressure
  • High customer orientation and empathy in dealing with patients and their families
  • Willingness for further training
  • Independent, results-orientated and structured way of working

Your tasks:

  • Organisation and responsibility for patient calls from paediatric outpatient clinics
  • Ensuring that calls from patients and their families are answered and processed efficiently
  • Development and implementation of processes and guidelines to optimise service quality
  • Close collaboration with other departments to ensure seamless patient care

We offer:

  • Dynamic and team-oriented company
  • Interesting varied activities with personal responsibility
  • Flexible working on a full-time basis - your work-life balance and individual needs are important to us!
  • Very good public transport connections
  • Further education and training opportunities
  • Employment with 14 monthly salaries
  • Appropriate remuneration for this position of €25,000 gross per annum on a full-time basis. Depending on experience and qualifications, there is a willingness to overpay.

IF YOU ARE INTERESTED IN THIS EXCITING POSITION, PLEASE SEND

We value diversity and welcome all applications!

Regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity!

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INFORMATION

Tick vaccination:

Tick bites: Vaccination offers the safest protection against TBE. We vaccinate children from 6 months.

Please make an appointment in advance!

+43 1 90 50 006